Client

Founder & CEO of a multi-line service business (Voice Lessons & Photography)

Context

Amanda was operating multiple service lines and felt she had “thought of everything”—but lacked an outside perspective to unlock the next level of profitability and structure.

Challenges

  • Pricing model didn’t reflect service value or business goals

  • Goals were unclear across time horizons and service lines

  • No formal systems for revenue tracking, policy clarity, or prioritization

Approach

  • Refined pricing structure (tiered offers, bundling, packaging)

  • Modeled income across short- and long-term scenarios to align with her goals

  • Built a cross-vertical roadmap with specific goals, planning systems, and communication structure

Impact

  • Achieved a 50% profit increase beyond expectations

  • Maintained 100% of existing clients through pricing changes

  • Gained new clients and increased personal clarity & control

Amanda Batcher, Founder & CEO of Amanda Batcher Voice Lessons & Empowered Pictures:

As far as my business goes, I believed I had "thought of everything." However, Karen's combination of brilliant expertise and a keen ability to listen and learn about my individual needs, helped me discover new ways to structure my policies, identify and market my strengths, and find innovative solutions for challenges I thought could not be solved.

She helped me structure a set of goals for the short, medium and long term that are in alignment with my priorities and values. My most imperative short-term goal was developing and executing a rate increase. By implementing her action plan, I was able to increase my profit 50% more than anticipated, AND was able to do it retaining every current client, and even acquiring a few more!

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