Client
Symposit – Federal IT services firm specializing in cybersecurity, IT modernization, and mission-critical infrastructure
Context
Symposit is a 40-person federal IT contractor with deep technical credibility and long-standing government relationships. Despite a recent record year, the company faced increasing volatility: multiple contracts up for renewal, long sales cycles, and heavy reliance on founder-driven relationships. The founder was navigating how to balance opportunistic growth with the need for a more durable, system-backed strategy as the business approached its post-8(a) phase.
Challenges
Revenue stability was highly contract-dependent, making forecasting and long-term planning difficult
Business development relied heavily on relationships and instinct rather than repeatable systems
Strategic priorities and decisions lived largely in the founder’s head, limiting scalability
Founder role was overloaded, combining delivery, strategy, sales, and operations
Uncertainty around post-8(a) economics created anxiety around margin compression and future growth
Approach
Clarified strategic focus and economic logic to determine where the business should deliberately double down — and where to stop chasing noise
Defined buyer and partner archetypes and reframed sales conversations around decision psychology, risk, and credibility
Designed a repeatable business development operating architecture, including qualification frameworks, pipeline discipline, and learning cadences
Redesigned the founder’s role to shift from delivery-heavy execution to strategy, contract management, and organizational “glue”
Introduced data-driven decision-making and automation concepts to reduce cognitive load and increase leverage
Impact
Clearer strategic direction and confidence navigating contract volatility
A structured, repeatable business development engine replacing ad hoc opportunity chasing
Reduced founder bottlenecks and increased organizational involvement in growth and execution
Stronger alignment between business strategy, personal leadership capacity, and long-term outcomes
Renewed clarity, confidence, and energy at the founder level that translated across the team
Bobby Bermudez, President & CEO of Symposit
“Innofig's tactical approach and perspective have been instrumental in helping us achieve clarity, vision, and purpose within our business strategy. Their insights and guidance have truly transformed the way we operate, enabling us to set clear objectives and pursue them with confidence. This newfound direction has not only improved our strategic planning but also invigorated me as a founder which then translates to our team, fostering a renewed sense of purpose and enthusiasm for our goals.”
